Frequently Asked Questions and Information for Parents

 
Q: What sets River Ranch apart from other complexes?
A: Our standard of customer service, attention to detail, and unique leasing options allow for a great experience when living at River Ranch.
 
Q: What safety features are included in the apartment?
A: Each unit is equipped with an electronic Saflok key system, individually locking bed-spaces, and gated entry. Monitored fire alarm systems, fire sprinklers and emergency maintenance is also included.
 
Q: What bills are included in rent?
A: Within monthly rent, we include: water, sewage, trash, internet and cable as well, as $25 cap per occupied bed-space cap on electricity.
 
Q: Are there any extra fees?
A: Tenants are responsible for utility overages above the included cap of $25 per occupied bed-space. Residents pay $4.50 a month for required access to our utility monitoring service that provides 24/7 customer service and support in regard to all questions and issues regarding utility overages. All tenants are required to provide proof of property damage liability insurance in the amount of $100,000 at move in. For more information regarding this please call our office.
 

Why Parents Choose River Ranch:

We make life easy! River Ranch utilizes technology and apps that can help make life hassle free for even the busiest of lifestyles. Need to pay rent from out of town? Pay rent, view account statements, and place maintenance requests with our online resident portal or through our app and save time.  Move in is easy! No heavy lifting necessary on move in day, leave the furniture and appliances at home because it’s already in our fully furnished apartments.  Below is a list of suggested items to bring.
  

Move in List:

Bed Linens- Full size
Shower curtain rod
Shower curtain and liner
Toiletries
Dishes
Silverware
TV and co-ax cable
Ethernet Cord (CAT5e) or Wireless Router
Lamp
Computer/Laptop
Printer
D├ęcor
Rug
Pillow
Groceries
Trash Can

 

Your Child's First Apartment!